Articles on Shopping

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Retailers have refocussed their attention on location – but not their location, your location. Shutterstock

Location and voice technology are the future of retail

We're not going to stop wandering through shopping centres anytime soon, but mobile, micro-location and voice technologies are set to transform the retail experience.
You probably don’t remember the Kathie Lee sweatshop scandal of the mid-1990s. What about the more recent debacles? AP Photo/Michael Schmelling

Untrustworthy memories make it hard to shop ethically

People who see themselves as conscientious consumers often buy items made by companies that violate their values because it's hard to keep that information in mind.
An Amazon worker loads a bag of groceries into a customer’s car trunk at an AmazonFresh Pickup location in Seattle in March 2017. Amazon hopes to offer the service to its Prime customers soon and promises crews will deliver items to cars in as little as 15 minutes after orders are placed. Loblaw is preparing for Amazon to introduce similar services in Canada. (AP Photo/Elaine Thompson)

Loblaw on the defensive as the Amazon bogeyman lurks

Loblaw is playing defence against Amazon, the boogeyman of retailing. But if Canadian grocers went on the offensive, they'd be able to deliver much more than food to Canadian homes.

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