The rapid penetration of internet technologies in Africa provides hope for e-commerce’s continued growth. Potential online stores need to understand what draws or pushes customers away.
Retailers are starting to realise the benefit of combining online and in-store shopping. And by encouraging you to click first and collect later, these businesses are saving on a number of costs.
Online search ads are big business. Retailers have to work hard to compete for visibility in Google’s online searches as the company faces trouble in the European Union over its Shopping site.
Online shopping giants and logistics firms are trying to improve efficiency and cut carbon – knowing that doing so will reduce their operating costs while appealing to green-minded consumers.
Online ratings and reviews may seem like a good way to see what other consumers think of a product but they can be to simplistic and misleading, research shows.
A mix of economic unease and fears of the growth of online shopping is pushing retailers to offer ever-steeper discounts, but there’s a better strategy to make it through the holidays in the black.
Judith Singleton, Queensland University of Technology; Esther Lau, Queensland University of Technology, and Lisa Nissen, Queensland University of Technology
The Social Medwork is a website that promises patients legal access to medicines from overseas. How does it work? What are the risks? And why are patients turning to it to access the drugs they need?
While some pundits claim the much-hyped shopping day that follows our Thanksgiving feasts has lost its relevance, the reality is a lot more complicated, as four important facts show.
A. Ant Ozok, University of Maryland, Baltimore County
Americans’ reliance on their smartphones and tablets will drive online shopping revenue to new heights – and could introduce new buying experiences as well.
Department stores and other brick-and-mortar retailers registered another lackluster holiday shopping season, while online sales have remained upbeat since Cyber Monday. As more consumers spend a larger…
Christmas is never plain sailing. It’s tough on consumers trying to work out how much food to buy and how to get their hands on the latest must-have toy for children, and it’s tough for retailers trying…