A woman walks by a closed store in a shopping mall in Montréal, in January 2022, during the COVID-19 pandemic.
THE CANADIAN PRESS/Graham Hughes
The lessons the retail industry learned during the pandemic will continue to shape department store strategies and guide their transformation in the future.
A smiling woman hands a dress to a clothing store cashier.
Tom Werner/Getty Images
Retail employees are accustomed to long hours and low pay. What really upsets them are corporate policies to push store credit cards on consumers.
Halston with the Halstonettes – a group of models who were part of his entourage – at the Metropolitan Museum of Art in New York City in 1980.
Ron Galella/Ron Galella Collection via Getty Images
The subject of a new Netflix miniseries, Halston once ruled over New York’s fashion world. But the designer with a devil-may-care approach to his business dealings attempted too much, too quickly.
Debenhams’ 242-year history is being reduced to a brand.
This doesn’t have to be the end for empty retail space.
The Bay department store in downtown Winnipeg will close in early 2021.
In October, the Hudson’s Bay Company announced that it would be closing its flagship location in downtown Winnipeg. This closure is reflective of the changing nature of downtown neighbourhoods.
Target’s fall from grace involves poor market positioning, confusing strategies, and a declining middle class consumer market.
The retail sector relies on a little festive excess.
John Lewis and Waitrose have launched their first joint Christmas advert, telling the story of a little girl and her dragon friend Edgar.
John Lewis & Partners
As the British retail landscape shifts and sales fall, how much longer will Christmas ads be a fixture of the season?
Barneys, Madison Avenue, New York. Department stores that were once the pinnacle of middle-class aspiration are losing out to discount shops and luxury retailers.
Department stores are collapsing. The internet is part of the problem, but so too is the hollowing out of the middle class.
The popularity of category killers explains in large part the stagnant sales and talk of store closures throughout the department store segment.
Big W store closures signal deeper problems for the discount department store sector.
Debenhams in Lavender Hill, London.
From grand designs to diving girls, department stores were once the star attractions of Britain’s towns and cities.
Famous dome in Galeries Lafayette, Paris.
Glance at House of Fraser, John Lewis et al and you might think it’s time to give up the ghost.
Woolworths has already announced it will open more smaller stores.
Several large retailers and supermarkets have announced they are going to downsize to smaller stores.
Myer’s place in the marketplace, and in the mind of the consumer, remains unclear.
What is lacking is Myer’s heritage, and the need for this to be carefully reframed and updated for the present day.
Apple is considered a leader in designing “experience” stores. Some of their retail outlets in Manhattan have become tourist destinations.
Department stores and other brick-and-mortar retailers registered another lackluster holiday shopping season, while online sales have remained upbeat since Cyber Monday. As more consumers spend a larger…
David Jones plans to reinforce its position as a high-end retailer by downsizing stores and focusing on customer service.
The recent proclamation by David Jones CEO Paul Zahra that traditional department stores are likely to become smaller, fashion-focused and devoid of low-margin items reflects the various competitive influences…