In a move that could reshape how Australians pay for everyday purchases, the federal government is preparing to ban businesses from slapping surcharges on debit card transactions. This plan, pending a…
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Articles on Consumers
Displaying 1 - 20 of 240 articles
A really good deal can make economic sense. But new research shows people are inherently suspicious if an offer seems overly generous.
As concern about plastic pollution mounts, the federal government is revising its standards for calling products recyclable. A recent fine against Keurig could be a sign of things to come.
The department store needs to improve its performance.
Consumers would rather see the prices of their favourite products go up than have them resemble knockoffs.
Australian consumers deserve a legal right to repair beyond the warranty. If we fail to keep up with the UK and EU, we risk becoming a dumping ground for cheap and nasty appliances.
Our research shows our brains are still evaluating our decisions even as we act them out. Better awareness of what influences last-minute decision-making can help us make better choices.
Millions of people are being urged to take part in Plastic Free July. Yet we know consumer choice is only one part of the picture. Eliminating plastic waste requires broader structural change.
New research shows how supermarkets can use the smell of mixed herbs such as thyme, rosemary, oregano and basil to influence shoppers buying choices.
Ghana’s central bank has faced criticism for its role in the country’s economic crisis.
With inflation finally starting to stabilize in Canada, a new type of consumer has emerged, marked by value consciousness, digital savviness and a preference for experiences over material goods.
Branding experts have long used visual cues to communicate with consumers – but the rising cost of living is changing the nature of their messaging.
Consumer psychology can help explain why boycotts sometimes fail, as well as help predict when they are likely to succeed.
VINs can tell a story if you know what to look for.
Misleading potency labels can disrupt medical dosages, misguide recreational users and erode trust in the industry.
Sometimes, good news for investors is bad for consumers.
Preachy commercials do not go down well when big brands are suspected of disingenuous motives and virtue signalling.
If history had taken another path, bar codes would look dramatically different today.
China has a lot of vacant retail space, including many underused shopping malls. An urban policy scholar describes how the Chinese are rethinking what the mall is for.
Trust in brands may be eroded as awareness of misinformation increases according to new research.
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Top contributors
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Professor of Law, St. John's University
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Professor of Marketing, University of Birmingham
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Professor of Marketing and Consumer Behaviour, Queensland University of Technology
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Associate Professor of Markets, Public Policy and Law, Boston University
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Susman Professor in Sustainability and Professor of Marketing, Penn State
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Professor of Clinical Education, St. John's University
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Berry Chair of New Technologies in Marketing and Professor of Marketing, The Ohio State University
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Professor of Clinical Education, St. John's University
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Senior Lecturer in Marketing, Retailing and Consumer Behaviour, University of Tasmania
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Lecturer in Marketing, Newcastle University
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Senior Research Associate, Nottingham Business School, Nottingham Trent University
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Professor of Law, Monash University
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Marlene and Morton Meyerson Centennial Professor of Business, Department of Marketing and Department of Business, Government and Society, The University of Texas at Austin
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Lecturer in Law, Lancaster University
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Reader in Consumer Psychology, Anglia Ruskin University
