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Small-scale stores and flexibility could be key to future shopping habits.
Shoppers like to touch products – and this can also make them spend more.
Jeff Bezos reshaped retail as CEO of Amazon.
AP Photo/John Locher
Jeff Bezos announced he’s stepping down as CEO, almost 27 years after he founded the company as an online bookstore.
Instagram encourages you to connect with things as much as with other people.
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Instagram’s Shop button signals the growing commodification of human interactions on social media.
To adapt to changing consumer habits during COVID-19, small retailers in Canada have offered services like home delivery and curbside pickup. They may need to continue those practices in the post-pandemic era.
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The COVID-19 pandemic offers small retailers an opportunity to engage customers who are changing their habits.
Act now. Anything ordered from late November may not arrive until 2021.
The Bay department store in downtown Winnipeg will close in early 2021.
In October, the Hudson’s Bay Company announced that it would be closing its flagship location in downtown Winnipeg. This closure is reflective of the changing nature of downtown neighbourhoods.
Research show comfort levels, value perceptions and motivations when it comes to m-commerce differ depending on whether consumers live in developed or developing countries.
New research on mobile commerce shopping habits in nine countries contains some valuable insights for m-commerce managers and how they can attract new customers.
A little digging can help you avoid those too-good-to-be-true traps when shopping online.
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Fraudulent sites are easy to set up and it’s easy to get fooled, according to a psychologist who has advice on how to check out online merchants.
If online shopping or browsing is interfering with your life, there a number of strategies you can try.
Woolworths’ A$780 millon investment in new automated distribution centres is a sign of how much COVID-19 has changed the way we shop. It points what’s to come in the retail sector.
There are strong psychological drivers underpinning the impulse to splurge hard-earned money online. There are also some simple ways to stop.
Online shopping for non-essentials during lockdown comes with many ethical considerations, including the working conditions of those who handle the goods.
To buy, or not to buy, that is the question many of us are currently wrestling with
E-commerce in China has driven innovative approaches not yet seen in the West.
China is re-inventing ways to make online shopping more fun, and it’s proving very successful indeed.
The view from the porch.
AP Photo/Robert Bumsted
With home deliveries surging, more of the packages we receive may be vulnerable to ‘porch pirates.’ A criminal justice expert led a team to get a closer look at how these thieves operate.
Is that online order real or counterfeit?
The recent seizures of counterfeit testing kits by U.S. Customs and Border Protection show that the counterfeiters have begun to take advantage of the coronavirus crisis.
The ability of online retailers to offer next-day delivery service for an annual fee or at an affordable price has dynamically changed the retail business and shifted sales from in-store to online.
Innovation is integral to the success of Canadian retailers and encouraging consumers to shop in stores as well as online. The big strategic risk is not innovating and failing, but failing to innovate.
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Delivery companies are constantly learning from past mistakes to better serve customers, but they neglect crucial energy, mobility and health issues.
The ecological impact of buying from your sofa.
Clothing racks won’t be going away anytime soon.
AP Photo/Wilfredo Lee
A retail expert explains why brick-and-mortar brands will continue to thrive in the age of e-commerce.