When you walk into a supermarket, you probably want to spend as little money as possible. The supermarket wants you to spend as much money as possible. Let battle commence. As you enter the store your…
In the world of luxury fashion, Chanel stands apart from the crowd. But it’s not the designs that make it different. The French luxury brand is one of the last few major labels that does not sell its clothes…
E-commerce has irreversibly transformed our lives by giving us greater control over how, what, where and when we purchase. The further away an area is from traditional shopping regions, the more pronounced…
The recent hack and subsequent data loss by US retailer Target involved the personal information of at least 70 million customers, including names, phone numbers, email and mailing addresses. It follows…
Announcements by international retailers rushing to enter Australia belie the claims of some large Australian retailers that market conditions are tough and shoppers are leaving bricks and mortar stores…
Do you approach shopping as if it is a competitive, sport-like activity? Or perhaps you attach social or emotional value in being recognised by your friends and peers as a great shopper, a proficient or…
All the signs are there that Australian retailers are not investing enough in their online operations. More than A$24 billion was spent online during the 12 months to March 2013, with Australian online…
Consumer Sentiment fell by 4.8% in December, but despite the drop other indicators still point toward a robust Christmas period for retailers. Retail trade recorded its strongest result for three consecutive…
Both Labor and Coalition states are pushing the federal government to extend the GST to more online purchases as they look for additional sources of revenue. And while the Coalition had promised no changes…
Coles, Woolworths and the Food and Grocery Council have released a draft industry code of conduct to help govern their relationships with suppliers. The code will be “voluntary” under section 51AE of the…
Australian consumers are embracing digital commerce, but Australian retailers are failing to build long-term relationships with their customers online, according to new research. More than 50% of Australians…
There are a range of markets available to buyers and sellers that allow them to exchange goods and services. But whereas some markets are highly regulated, others are not regulated at all. The sale of…
In a new twist in the long-running Australian petrol wars, Costco is preparing to join the discount petrol market. Sydney’s second Costco outlet, scheduled to open later this year, will reportedly sell…
Topshop continues its march towards global dominance. Sir Philip Green, the firm’s owner, is now in “advanced discussions” on opening their first stores in China, with Kate Moss set to lead the brand’s…
Japanese fashion label Uniqlo and homeware store Muji will enter the Australian market next year, following other recent arrivals H&M, Topshop and Zara. Despite the purported decline of brick and mortar…
Charging for plastic bags at the checkout and even banning disposable plastic bags has been a growing global trend in recent years. So what should we make of the news that retailer Target is binning its…
The recent proclamation by David Jones CEO Paul Zahra that traditional department stores are likely to become smaller, fashion-focused and devoid of low-margin items reflects the various competitive influences…
Whether we like it or not, the world of retail is changing. More and more of us are using the internet to browse shops, read product reviews and search for bargains. It is hardly surprising that this is…
Interim Director, UWA Public Policy Institute; Associate Professor & Programme Co-ordinator (Masters of Public Policy), The University of Western Australia