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Analysis and Comment (18)

Many trolleys have been reduced to roaming the countryside in search of work. Many trolleys have been reduced to roaming the countryside in search of work. Patrick Wilkin

Hard-to-please ‘fauxsumers’ pin it and save it but rarely buy it

Ever since there were shops, people have enjoyed window shopping. But a new phenomenon is emerging that takes the habit to the extreme. If you save things to your Amazon wishlist without ever actually…
You want to see what’s in my trolley? What’s in it for me? You want to see what’s in my trolley? What’s in it for me? Alan

The next internet revolution brings data to the market

Every day, our lives are being captured digitally in the data that is generated by our transactions, interactions and movements. And as we become more connected through the internet of things, even more…
Toy catalogues relentlessly exploit the notion of educational product purchases as acts of motherly care. Toy catalogues relentlessly exploit the notion of educational product purchases as acts of motherly care. EPA/Erik Lesser

Toy catalogues put a Nerf gun to a mother’s head

The rise of intensive mothering has turned parenting into the ultimate ironwoman event. In an age in which the demands of the workplace have increased, so too the ideals of motherhood have become more…
Christmas consumer ritualism: how will Christmas 2013 pan out for retailers? Christmas consumer ritualism: how will Christmas 2013 pan out for retailers? AAP Image/Daniel Munoz

Aussie retailers should get their Christmas wish this year

Consumer Sentiment fell by 4.8% in December, but despite the drop other indicators still point toward a robust Christmas period for retailers. Retail trade recorded its strongest result for three consecutive…
Customers leaving a Target store in Sydney earlier this year, with some of the biogradable shopping bags that can be bought at the counter. Customers leaving a Target store in Sydney earlier this year, with some of the biogradable shopping bags that can be bought at the counter. AAP/Dan Himbrechts

Target’s plastic bag backdown a loss for the silent majority

Charging for plastic bags at the checkout and even banning disposable plastic bags has been a growing global trend in recent years. So what should we make of the news that retailer Target is binning its…
Is everyone online? Is everyone online? anguskirk

Some high streets must die so that others can flourish

Whether we like it or not, the world of retail is changing. More and more of us are using the internet to browse shops, read product reviews and search for bargains. It is hardly surprising that this is…
Wanting things can make you happier than purchasing them straight away. Wanting things can make you happier than purchasing them straight away. Shutterstock

Money can’t buy you happiness, but it can put it on lay-by

The fact that that money can’t buy you happiness is generally well accepted. Happiness, it appears, is more about meaning and satisfaction than the acquisition of more stuff. But money isn’t all bad. It…
It’s hard to figure out exactly what Chinese shoppers want. It’s hard to figure out exactly what Chinese shoppers want. _chrisUK

Tesco’s ‘secret weapon’ no use in China

Compared to westerners, Asian consumers are variety seekers. Their frequent store-hopping has presented western supermarkets with a difficult conundrum. Follow the same strategy that worked well with loyal…
Can Stelios run supermarkets as well as he runs airlines? Can Stelios run supermarkets as well as he runs airlines? Barry Batchelor/PA

Stelios' easyFoodstore will struggle to get off the ground

How low can you go? That is the question that easyJet founder Stelios Haji-Ioannou has posed to grocery shoppers with the announcement of plans for “easyFoodstore”, a budget grocery shop in Croydon, south…
There’s loads of evidence that the type of music played affects shoppers' buying habits. There’s loads of evidence that the type of music played affects shoppers' buying habits. http://www.flickr.com/photos/hopkinsii

The tills are alive with the sound of Muzak

I spent the Christmas of 1988-89 stacking shelves in a liquor store. It paid $2 per hour (a pittance even way back then), and the boss made me mop the floor before vacuuming it, which continues to annoy…
Be the change you wish to see in the world - it may have more impact than you realise. Be the change you wish to see in the world - it may have more impact than you realise. Corepics VOF/Shutterstock

Neighbourhood watch: how to go green and influence people

We all know that children learn by example. I know if I swear in front of my four year old I’m going to hear that word again soon, probably right in front of my mother-in-law, a school teacher, or a priest…
Prominent signage of unit pricing could help consumers make more informed choices about their grocery shopping. Prominent signage of unit pricing could help consumers make more informed choices about their grocery shopping. AAP

Unit pricing is smart shopping practice, but do consumers care?

In the confusing world of brands, package sizes, advertising and price promotions, what can help consumers make informed choices? Unit pricing – the price per standardised unit of measure introduced in…
Entrenched monopolies in Australia’s retail sector have made shopping malls a bland experience, particularly compared to malls in China. Entrenched monopolies in Australia’s retail sector have made shopping malls a bland experience, particularly compared to malls in China. Pondspider

A shake-up of retail regulation is something to mall over

Why are retail sales in the doldrums, or headed online? To me, it’s in part because Australian shopping malls are bland, uninteresting containers of branded chain stores and the same old franchises offering…
Coles has revamped its loyalty rewards program in an attempt to win over shoppers from Woolworths. Coles has revamped its loyalty rewards program in an attempt to win over shoppers from Woolworths. AAP

Can Coles (Fly) buy shopper loyalty?

Consumers are becoming less loyal as they put more focus on getting the best possible deal, and become more willing to shop around to get it. In response, retailers have turned to loyalty programs in an…
Christmas retail performance hasn’t been pretty this year. Christmas retail performance hasn’t been pretty this year.

Retailers aren’t feeling the festive cheer, but who’s to blame?

The lead up to Christmas inevitably draws our attention to the actions and performance of retailers. This December there have been very few tales of cheer. Major players such as JB Hi Fi, Billabong and…
Stuck between sock stores and sanger stalls? This tech could really help. Stuck between sock stores and sanger stalls? This tech could really help. avlxyz

Can Google kill the Gruen transfer in time for Christmas?

Christmas is fast approaching and there’s a (very big) chance you’ve got some last-minute shopping to do. You won’t be the only one, and with shopping centres packed to capacity, it’s easy to get lost…
An abandoned shopping mall in Harvey, Illinois, once the scene of the car chase in iconic movie The Blues Brothers. An abandoned shopping mall in Harvey, Illinois, once the scene of the car chase in iconic movie The Blues Brothers. Flickr/Kenfagerdotcom

Dawn of the dead mall: will we follow the US and dump the shopping centre?

The shopping mall - it’s an essential part of American culture - the quintessential US shopping experience. And Australia isn’t far behind. More and more of us are ditching local stores for the convenience…

Research Briefs (3)