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Santana Row, located in San Jose, California, is one of many Lifestyle Centers cropping up around the country. Parading themselves as a Main Street from a bygone era, these new retail centers hope to recreate what was lost in the rush to cover America with large malls from the 1950s through the 1990s. Santana Row

Lifestyle centers: reinvented communities or dressed-up shopping malls?

Meet the indoor shopping mall's hipper, “New Urbanist” cousin.
Apple is considered a leader in designing “experience” stores. Some of their retail outlets in Manhattan have become tourist destinations. Shutterstock

Brick-and-mortar retailers must reinvent themselves to survive the shift to online shopping

Department stores and other brick-and-mortar retailers registered another lackluster holiday shopping season, while online sales have remained upbeat since Cyber Monday. As more consumers spend a larger…
“In a dance as old as time”: Bristol shoppers get ready for some 1950s bargains. Paul Townsend

Amazon price glitch: to buy or not to buy, that is the moral question

Christmas is never plain sailing. It’s tough on consumers trying to work out how much food to buy and how to get their hands on the latest must-have toy for children, and it’s tough for retailers trying…
Do online shop staff do online shopping while at work in their online shopping warehouse? Jakub Kaczmarczyk/EPA

Shopping online at work? Feel free to blame your boss

On Friday we witnessed images reminiscent of the London Riots from a few years ago. People with a crazed look in their eyes descended on shopping malls to plunder their contents. They fought with others…
A Wal-Mart employee puts a bow on a discounted television ahead of Black Friday in Los Angeles. Reuters

Retail rage: why Black Friday leads shoppers to behave badly

The manic nature of Black Friday has often led shoppers to engage in fistfights and other misbehavior in their desperation to snatch up the last ultra-discounted television, computer or pair of pants…

Do you know how your clothes were made?

One moment: one recent Saturday afternoon, I was sitting on the top deck of a red London bus, watching a sea of shoppers flood over Oxford Circus. The cream of the British high street have their flagship…
Lidl: will Australian shoppers line up for another discount grocery chain? Robert Wallace/Flickr

A Lidl bit of grocery competition could cause a Coles rethink

Australian shoppers have inadvertently invited global discount grocers to our shores by demonstrating their readiness to adopt private labels. In 2001, German discounter Aldi opened its first store in…
You want to see what’s in my trolley? What’s in it for me? Alan

The next internet revolution brings data to the market

Every day, our lives are being captured digitally in the data that is generated by our transactions, interactions and movements. And as we become more connected through the internet of things, even more…
Toy catalogues relentlessly exploit the notion of educational product purchases as acts of motherly care. EPA/Erik Lesser

Toy catalogues put a Nerf gun to a mother’s head

The rise of intensive mothering has turned parenting into the ultimate ironwoman event. In an age in which the demands of the workplace have increased, so too the ideals of motherhood have become more…
Christmas consumer ritualism: how will Christmas 2013 pan out for retailers? AAP Image/Daniel Munoz

Aussie retailers should get their Christmas wish this year

Consumer Sentiment fell by 4.8% in December, but despite the drop other indicators still point toward a robust Christmas period for retailers. Retail trade recorded its strongest result for three consecutive…
Customers leaving a Target store in Sydney earlier this year, with some of the biogradable shopping bags that can be bought at the counter. AAP/Dan Himbrechts

Target’s plastic bag backdown a loss for the silent majority

Charging for plastic bags at the checkout and even banning disposable plastic bags has been a growing global trend in recent years. So what should we make of the news that retailer Target is binning its…
Is everyone online? anguskirk

Some high streets must die so that others can flourish

Whether we like it or not, the world of retail is changing. More and more of us are using the internet to browse shops, read product reviews and search for bargains. It is hardly surprising that this is…

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