Articles on Retailers

Displaying 1 - 20 of 23 articles

Click and collect provides an immediacy that traditional home delivery usually can’t match, particularly in Australia where delivery times have traditionally been slow relative to international standards. Stephanie Flack/AAP

Why retailers want you to ‘click and collect’

Retailers are starting to realise the benefit of combining online and in-store shopping. And by encouraging you to click first and collect later, these businesses are saving on a number of costs.
A prototype Amazon delivery drone. Amazon.com

Delivery drones: swooping down to prey on our self-control

Amazon.com and others are eager to fill the skies with drones delivering packages at all hours. Convenient, yes, but it could transform – and not in a good way – our ability to make informed choices.
The research looked at the price setting in a number of petrol retailers in Perth over five years. Julian Smith/AAP

New research shows how petrol retailers pushed prices up in Perth

New analysis of the behaviour of petrol retailers in Perth over a period of five years shows how tacit collusion caused prices to increase by up to 50%.
Is Black Friday already a relic? Reuters

Is Black Friday a thing of the past?

'Christmas creep' is pushing the holiday shopping season earlier and earlier. Has Black Friday – its traditional start – lost its luster?
Big can be beautiful for Australia’s retail giants. Image sourced from Shutterstock.com

Supermarket monsters can be agents of change

Some say the only way to smash the Coles/Woolworths duopoly is more regulation and a consumer backlash, but this assumes all power is used for evil.
What’s the proper tip for a cup of joe? Shutterstock

Why we should get rid of tipping

The custom is confusing to customers, creates instability for workers and ironically doesn't necessarily result in better service as intended.

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