Undoing shoppers’ engrained behaviours is a tricky job.
AAP Image/Julian Smith
The success of the plastic bag ban announced by Australia's big two supermarkets will hinge on whether they can persuade customers to change an engrained behaviour - without annoying them.
Selling these new bags at 15 cents each, effectively creates another revenue stream with nearly A$71 million in gross profit.
Moves by major to supermarkets to only offer plastic bags for a charge could make these businesses more than a million dollars a year, but it may only have a small impact on the environment.
A prototype Amazon delivery drone.
Amazon.com and others are eager to fill the skies with drones delivering packages at all hours. Convenient, yes, but it could transform – and not in a good way – our ability to make informed choices.
Does the secret to romantic sales success actually lie in an appeal to our cynicism?
The research looked at the price setting in a number of petrol retailers in Perth over five years.
New analysis of the behaviour of petrol retailers in Perth over a period of five years shows how tacit collusion caused prices to increase by up to 50%.
Marketing can lead you astray.
1000 Words / Shutterstock, Inc.
New research shows how marketers get away with making their food look and sound healthier than it really is.
Deep discounts attracted hordes of shoppers to Wal-Mart and elsewhere on Black Friday weekend.
Gunnar Rathbun/AP Images for Walmart
A mix of economic unease and fears of the growth of online shopping is pushing retailers to offer ever-steeper discounts, but there's a better strategy to make it through the holidays in the black.
Customers are more likely to behave unethically when they are angry.
Customers who are angry are more likely to behave unethically, no matter how high the stakes, new research shows.
We have got stuck in a rut. Every month we explain away changes in retail spending with a lazy look to the skies.
Woolworths, along with other big grocery retailers, is backing away from smaller convenience stores.
Some of the bigger grocery retailers are moving away from convenience stores because of increased costs, difficulties reading the market and cannibalisation.
This has gotta be the deal of the century!
EPA/ERIK S. LESSER
You're no mug right? Think again. We all get fooled by anchoring, and probably use it ourselves as well.
The burgers that had people lining up around the block in Sydney.
Pop-up stores allow retailers to test demand for their product, while playing on customers FoMO - fear of missing out.
Is Black Friday already a relic?
'Christmas creep' is pushing the holiday shopping season earlier and earlier. Has Black Friday – its traditional start – lost its luster?
Abercrombie says it will no longer require employees to be constantly on call.
A significant share of the workforce wakes up every day without knowing at what time they'll work – or even if they will earn anything at all.
Farmers' protests against the big supermarkets demonstrates the importance of good supply chain management.
Big can be beautiful for Australia’s retail giants.
Image sourced from Shutterstock.com
Some say the only way to smash the Coles/Woolworths duopoly is more regulation and a consumer backlash, but this assumes all power is used for evil.
At least they paid for a raise.
Walmart's promised wage hike will help half a million of its workers make a living, but it really just shows how much America's working class struggles.
What’s the proper tip for a cup of joe?
The custom is confusing to customers, creates instability for workers and ironically doesn't necessarily result in better service as intended.
Apple is considered a leader in designing “experience” stores. Some of their retail outlets in Manhattan have become tourist destinations.
Department stores and other brick-and-mortar retailers registered another lackluster holiday shopping season, while online sales have remained upbeat since Cyber Monday. As more consumers spend a larger…
Alsatian wines in a supermarket.
If the label has an animal on it, chances are you'll buy the wine.