New technologies are invading fashion boutiques.
To survive the crisis, fashion companies are relying on new technologies. New players, new customer experience, big data – the whole sector is changing.
Removing expiry dates should increase sales and give consumers more flexibility, but it could also increase costs.
Are you ready?
A retail scholar explains what drives consumers to behave badly on one of the busiest shopping days of the year.
Closed on November 24.
On Black Friday, November 24, outdoor retailer REI will close its stores and urge customers to #OptOutside. But a historian calls this popular campaign light green environmentalism at best.
In-person shopping remains popular.
AP Photo/Jeff Chiu
Holiday retail sales may boom this year – and the lion's share will not be online purchases. Yet brick-and-mortar retail stores are facing heavy internet competition.
The Victorian government has a new proposal to ban plastic bags. What is it missing?
Victoria's proposed ban on single-use plastic bags is a step forward, but what about all the other unnecessary packaging? A truly effective waste policy should offer a comprehensive plan for packaging.
Click and collect provides an immediacy that traditional home delivery usually can’t match, particularly in Australia where delivery times have traditionally been slow relative to international standards.
Retailers are starting to realise the benefit of combining online and in-store shopping. And by encouraging you to click first and collect later, these businesses are saving on a number of costs.
Information about discounts will be simpler, but you’ll still have to do the legwork to shop around.
AAP Image/Julian Smith
The government's deal with electricity retailers to provide simple information to customers about their discounts and bills is a welcome step, but doesn't cut to the heart of the power price issue.
Undoing shoppers’ engrained behaviours is a tricky job.
AAP Image/Julian Smith
The success of the plastic bag ban announced by Australia's big two supermarkets will hinge on whether they can persuade customers to change an engrained behaviour - without annoying them.
Selling these new bags at 15 cents each, effectively creates another revenue stream with nearly A$71 million in gross profit.
Moves by major to supermarkets to only offer plastic bags for a charge could make these businesses more than a million dollars a year, but it may only have a small impact on the environment.
A prototype Amazon delivery drone.
Amazon.com and others are eager to fill the skies with drones delivering packages at all hours. Convenient, yes, but it could transform – and not in a good way – our ability to make informed choices.
Does the secret to romantic sales success actually lie in an appeal to our cynicism?
The research looked at the price setting in a number of petrol retailers in Perth over five years.
New analysis of the behaviour of petrol retailers in Perth over a period of five years shows how tacit collusion caused prices to increase by up to 50%.
Marketing can lead you astray.
1000 Words / Shutterstock, Inc.
New research shows how marketers get away with making their food look and sound healthier than it really is.
Deep discounts attracted hordes of shoppers to Wal-Mart and elsewhere on Black Friday weekend.
Gunnar Rathbun/AP Images for Walmart
A mix of economic unease and fears of the growth of online shopping is pushing retailers to offer ever-steeper discounts, but there's a better strategy to make it through the holidays in the black.
Customers are more likely to behave unethically when they are angry.
Customers who are angry are more likely to behave unethically, no matter how high the stakes, new research shows.
We have got stuck in a rut. Every month we explain away changes in retail spending with a lazy look to the skies.
Woolworths, along with other big grocery retailers, is backing away from smaller convenience stores.
Some of the bigger grocery retailers are moving away from convenience stores because of increased costs, difficulties reading the market and cannibalisation.
This has gotta be the deal of the century!
EPA/ERIK S. LESSER
You're no mug right? Think again. We all get fooled by anchoring, and probably use it ourselves as well.
The burgers that had people lining up around the block in Sydney.
Pop-up stores allow retailers to test demand for their product, while playing on customers FoMO - fear of missing out.