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Is Black Friday already a relic? Reuters

Is Black Friday a thing of the past?

'Christmas creep' is pushing the holiday shopping season earlier and earlier. Has Black Friday – its traditional start – lost its luster?
Big can be beautiful for Australia’s retail giants. Image sourced from Shutterstock.com

Supermarket monsters can be agents of change

Some say the only way to smash the Coles/Woolworths duopoly is more regulation and a consumer backlash, but this assumes all power is used for evil.
What’s the proper tip for a cup of joe? Shutterstock

Why we should get rid of tipping

The custom is confusing to customers, creates instability for workers and ironically doesn't necessarily result in better service as intended.
Apple is considered a leader in designing “experience” stores. Some of their retail outlets in Manhattan have become tourist destinations. Shutterstock

Brick-and-mortar retailers must reinvent themselves to survive the shift to online shopping

Department stores and other brick-and-mortar retailers registered another lackluster holiday shopping season, while online sales have remained upbeat since Cyber Monday. As more consumers spend a larger…
A Wal-Mart employee puts a bow on a discounted television ahead of Black Friday in Los Angeles. Reuters

Retail rage: why Black Friday leads shoppers to behave badly

The manic nature of Black Friday has often led shoppers to engage in fistfights and other misbehavior in their desperation to snatch up the last ultra-discounted television, computer or pair of pants…

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